Our policy on bookings made before Covid-19

In the event of a CDC  level 3 warning,  or a US State Department Travel Advisory level 3 or 4,  against travel either from your home location or to London, our policy is:

Booking deposit paid: Loss of booking deposit – we ask for your understanding that we do have ongoing costs to cover.

If you choose to cancel and there is no CDC level 3 or 4 warning our normal cancellation and curtailment conditions will apply – see at the bottom of Rates and How to Book.

We always advise travellers to take out appropriate travel insurance to recover monies paid in the event of unforeseen circumstances. If you need to find a broker who can provide this go to Google and search for “travel insurance”.